The Client
A United Nations agency tasked with helping countries eliminate poverty and achieve sustainable economic growth and human development. Headquartered in New York City, it is the largest UN development aid agency.
The UNDP emphasizes developing local capacity towards long-term self-sufficiency and prosperity. It administers projects to attract investment, technical training, and technological development, and provides experts to help build legal and political institutions and expand the private sector.
The UNDP operates in 170 countries and is funded entirely by voluntary contributions from UN member states.
The Background
Many staff are on mobile contracts so after a period of time they need to transition to different roles, area of business, and many were hindered in this by pandemic. These staff needed support to restart on their career plans. It can be daunting to identify and secure new roles so the programme was designed so they would could rely on confidential, tailored coaching and practical advice to help them take ownership of their career path.
Alongside our partner Fuel50, who provided the software platform, 10Eighty were asked to provide tailored career support services for staff in transition.
Our Approach
November 2022 10Eighty designed a programme to provide:
a. CV / P11 review – a one hour session in either English, French or Spanish as specified by the interview; an interactive workbook; feedback, agreed actions and follow-up
b. Mock interview – one and a half hours in either English, French or Spanish conducted via Zoom and using the STAR model and standard competency based questions, not tailored to a specific role, feedback to be included in the session
c. One-to-one career coaching for people managers – two hours with a coach in either English, French or Spanish, the session uses standard questions that are general in nature and not tailored to specific roles/ functions; on the topic ‘Are you market ready’ including a Q&A session and a review of workbook exercises and Fuel50 talent mobility platform; review of elevator pitch
d. Access to the Fuel50 career path platform
Outcomes
All participants in the programme successfully landed new roles either within the UN or elsewhere.
Client Feedback
Teresa helped me get me ‘out of my head’ and approach my job search from a more detached and objective perspective. Teresa also has superb social skills and made me feel at ease as well as being very well prepared and well organized and willing to try new things. Highly recommended.”
“Clare was very professional and was able to put me at ease and walk me through the CV and interview prep phase – her experience and breaking down things for me to better understand is much appreciated. I wanted to add that Clare did an excellent job in guiding me with the P11/CV and also coached me for interview preparation. All this time I thought I had a good CV/P11, after meeting Clare and using her experience, I realised how I could elevate my CV/P11 from good to great. Thank you so much Clare.”
What Participants Enjoyed and Found Useful
“The information on CV developing as well as completing a P11 was very beneficial.” “Great, clear examples and step by step explanations.” This programme is ongoing with some participants yet to complete all elements.
About the Fuel50 Platform
Fuel50 is designed specifically to help organisations create happier teams: employees who are engaged, present.
An interactive career pathway platform that matches people with coaches, learning, projects and career journeys. It allows individuals to reflect on their career values, talents, and motivators to identify their potential career pathways across the organization. The platform allows the individual to identify a skills matrix that enables them to take control of their career.
Click below to learn how we supported this organisation and what the outcomes were
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