The Client
This is a financial services group operating predominantly in the Republic of Ireland and the UK. The organization was formed in 1966 as a new company that acquired three Irish banks: Provincial Bank of Ireland (established 825), the Royal Bank of Ireland (established 1836), and the Munster & Leinster Bank (established 1885).
Allied Irish Banks (AIB) provides a comprehensive range of services to personal, business and corporate customers in their target markets and have leading market shares in banking products in the Republic of Ireland.
The business has been restructured in recent years with the aim of becoming a customer focused, profitable and lower risk institution, well positioned to support economic recovery in Ireland while seeking to generate sustainable shareholder returns.
Business Challenge
The company has been working since late 2016 to design a new career model for all levels across the organization. This model will replace their traditional and complex grading structure and introduce transparent and consistent career levels and reward structures with the aim of facilitating employee mobility across the organization, empowering employees to own their own development and building a stronger talent pipeline for the future.
The Solution
Career Families: Every job in the organisation is positioned within one of 12 Career Families, bringing together employees with similar skills, capabilities and purpose. Closely-related jobs are placed together, regardless of function, department or division – in fact, most Career Families will have jobs from multiple business areas. This will provide greater transparency of potential career opportunities across the organisation, highlighting jobs with similar or related capabilities.
Career Levels: The company’s seven Career Levels reflect levels of accountability and contribution a job (Core Job) makes in the organisation. They begin at Level One and proceed to Level Seven. Under the new career structure, all grades will be replaced by Career Levels.
Core Jobs: Each Core Job is unique to a Career Level and Career Family, and reflects multiple positions across the organisation.
Capabilities: Capabilities are skills and behaviours people need to be successful in their roles. A set of Behavioural and Technical Capabilities has been developed in line with organisational values and purpose. These Capabilities give clarity on the behaviours and skills employees will need to support their growth and career development.
Outcomes
As recorded on 26 July 2020, during a System Utilization Review: a 94.72% uptake of the Fuel50 software and 96.01% of Unique Logins were Returning Users.
AIB also won the award for ‘Champion Use of Innovative Technology in HR’ at the 2020 Irish HR Champion Awards.
Client Feedback
“A powerful game-changer for employees in terms of enhancing their Career Experience.”
“Fantastically rich platform and the team are very responsive and helpful.”
To learn more about the interventions used and the outcomes of this project, click below.
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