What Are Cookies?
To find out more about cookies, including how to see what cookies have been set on your computer and how to manage and delete them, visit www.allaboutcookies.org
Our Legal Grounds For Using Cookies
Some cookies, Essential Cookies, we have to use in order to provide the site and the services we offer. These cookies are used on the basis that their use is in our legitimate interest bearing in mind your own interests. We do not need your consent to use these cookies although you can object to their use, however our site will not work if you do.
Other Cookies such as functionality cookies are used to remember information you give us such as your name. The cookies are retained on the basis that they are necessary for the purpose of us entering into an agreement with you. We will delete the cookies when it is no longer necessary for us to keep them. This is usually done after two years. We do not need your consent to use these cookies although you can object to their use.
Other cookies such as targeting cookies and analytical and performance cookies are used for analytical and marketing purposes. These cookies are used with your consent. If you no longer consent to us using these cookies you can withdraw your consent using your browser settings.
If you agree to us using cookies they will contain information that is transferred to your computer’s hard drive.
Essential cookies – These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies – They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies – These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties, such as Google, for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
_ga & _gid
This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. (Expiry 2 years – Data Type: Boolean)
This cookie does not store any user information, it’s purely used to limit the number of requests that have to be made. (Expiry 1 Minute)
Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. (Expiry 365 days – Data Type: UUID)
This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie. (Expiry 30 Minutes – Data Type: Boolean)
This is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions. (Expiry Session – Data Type: Boolean)
This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site’s pageview limit. (Expiry 30 Minutes – Data Type: Boolean)
How to Control Cookies
You can block non essential cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
What Happens If I Say ‘No’ To Allowing Non Essential Cookies In My Browser?
The website will still work and you will be able to get the information you need from the site but some functions may not work or work as well as they would with cookies.
What Is The Impact For Us?
We use Analytical Cookies to count the number of people who use the site and to analyse how they use it. We do this to make sure that our sites are as good as they can be and this is the primary evidence we use when trying to improve what we offer to users.
If you decline cookies then your site usage won’t be counted and measured in this way so we won’t be able to take your actions into account when analyse data and seeking to improve our service based on that analysis.