Connected Conversations

April 6, 2024 12:56 pm

Identify values and align to organisation values Identify key motivators – “what’s important to you” How to develop within those values/motivators Linking to current job role



April 6, 2024 12:55 pm

Know the critical balance between delegation and abdication Learn the art of effectively delegating tasks not responsibility Understand when to interfere and when not to Adapt your style according to the needs of the person you are delegating to, to ensure they see the task as an opportunity



April 6, 2024 12:54 pm

Understand what mentoring is and the difference between the responsibilities of a line manager and a mentor Clarify why you’d have a mentor and how you mentor Discuss mentoring styles: The Teaching-coaching continuum Learn the mentoring skills Create a development plan


Influencing, Persuading, Negotiating

April 6, 2024 12:53 pm

Why it’s easy to influence some people but impossible to influence others Adapt your influencing style according to the style of the other person Be coached through techniques and strategies for specific situations Learn direct and indirect ways to achieve the same results! Negotiation skills – achieving a win win…


Handling Difficult People

April 6, 2024 12:52 pm

Learn how to listen like a professional Understand non-confrontational body language Develop your own technique for staying ‘in role’ as a professional Learn how to listen, summarise and reflect back the key issues Understand the skills needed for building trust and rapport quickly Discover the differences around the many different…


Manager as Coach

April 6, 2024 12:51 pm

Gain an understanding of the difference between managing and coaching as a manager Reflect on their personal default approach on the telling vs coaching continuum Learn about the core skills required for coaching Briefly practise using the GROW coaching model


Managing Change

April 6, 2024 12:50 pm

Communicate the vision and direction Be aware of the responsibilities of a leader during times of change Understand the role of emotions during change and how to work with them Support the development of resilient behaviours in your team Support and enable team members to stay engaged during the change…


Mental health training for managers

April 6, 2024 12:48 pm

Coping with stress and pressure Work life balance and remote working Building positive working relationships Looking after physical health Being more resilient Recognising the signs and coaching/influencing skills


Maintaining focus in times of uncertainty

April 6, 2024 12:47 pm

Understand how to stay positive and remain focused under pressure Understand the importance of resilience and self-awareness Find meaning in what you are doing and connect with your purpose Create a mindset of optimism and confidence


Managing with compassion and empathy in ambiguous times

April 6, 2024 12:44 pm

Knowledge about the impact of sustained ambiguity on people and how to help Understanding effective behaviour strategies for communicating mindfully and frequently Understanding what you need to consider when managing others Learning how to respond with care versus reacting instantly