In the 2014 edition of HR Grapevine’s Guide to Outplacement and Career Management you’ll find a case study about 10Eighty’s work with NHS Direct. The article outlines the scope of employee engagement that 10Eighty provided for NHS Direct during a period of uncertainty for over 3000 people and details:
- The aims of the programme
- Support centres
- One-to-one career coaching
- Executive coaching
The outcomes of the programme included low absence levels, high levels of customer satisfaction and saving the public purse over £100,000 as 10Eighty helped to develop an in-house capacity.