July 30, 2020
The client is a highly talented individual. A technical expert with an impressive track record in his industry. He’d been asked to lead an enterprise-wide quality and improvement programme in a FTSE 250 company. It was recognised that improving his personal approach would increase the probability of success of the programme.
We used personality profiling and interviews with key stakeholders to help the coachee in raising their self-awareness and in framing the issues we’d be working on together. In a 3-way meeting involving the business sponsor, we agreed that we’d prioritise the following:
- A transactional approach to relationships with peers and team members – the coachee sought them out only when a task needed to be completed.
- Reactive in managing key stakeholder relationships.
- As a consequence, trust was being impacted.
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