Tea and productivity

National-Tea-Day-2018 Tea Productivity

Michael MoranToday’s blog post is by 10Eighty CEO and Founder Michael Moran. He has a passion for helping people maximise their potential and believes everyone should have job satisfaction and a successful career, and helps organisations design jobs and career paths that maximise employee engagement. 

A Chinese proverb says that “a day without tea is a day without joy.”

The British take their tea seriously so when we found out it was National Tea Day this Saturday (21 April 2018) we thought we’d bring you our exclusively 10Eighty take on the British workplace and the time-honoured tradition of the tea break.

The tea break is a chance to “down tools” and get away from the computer to relax from work for 10 minutes. Tea brings people together and every office has someone who asks if anyone wants a cup of tea with a frequency that may dismay some managers. The British consume 60 billion cups per year, according to the Tea and Infusions Organisation.

National-Tea-Day-2018 Tea Productivity

Bond and boost morale

Studies show that an average worker takes 24 minutes per day to make or fetch tea or coffees. That equates to 190 days of productivity over the course of a lifetime but the great British tea break ultimately makes workers more productive. Getting away from the desk or bench for a short break is known to increase productivity and the social aspect of the tea break improves bonding with co-workers thereby boosting morale.

Time taken over the tea break is not wasted, it only takes a couple of minutes to make a hot drink but more to the point workers who gather at the drinks machine or in the kitchen are engaging in conversation with other employees, and around 70 percent of those conversations are work-related. A tea break is an opportunity to network and to catch up with colleagues who work in other parts of the office.

At 10Eighty we think George Orwell was right in saying that tea is one of the “mainstays of civilisation”. We firmly believe that the tea break is an ideal opportunity to share knowledge and news about work-related issues, ultimately improving performance and efficiency; regular tea breaks help boost productivity, creativity and a sensible work/life balance.

Tea contains powerful antioxidants that can help boost your immune system, it is refreshing, whatever the weather, and can even put you in a better mood. Green tea has been proven to improve memory as well as increase task performance.

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“The power of a quality cup of tea has long been a source of rejuvenation for Britain’s workforce and the tea break is integral in the workplace” says Isabelle Haynes, Senior Brand Manager, OOH at Tetley, well she would say that wouldn’t she?

Added to that anthropologist Kate Fox says that alongside its chemical properties, tea is an infallible social space-filler as “tea-making is the perfect displacement activity: whenever the English feel awkward or uncomfortable in a social situation (that is, almost all the time), they make tea.”

James Field, senior training manager at Debrett’s Training Academy, said the British tend to feel that it’s important to be able to offer clients a tea “because it can be a daunting thing coming into your office. They’re not in their space and they may feel a little on edge, so to get the best out of them, it’s important to serve them well.”

Which brings us to the important question of what to have with the tea, because we all know that tea is too wet without a biscuit. A study by biscuit baker, Thomas J Fudges, of 2,000 British workers, revealed one in four would be more likely to close a deal in a meeting because of the biscuits provided, with shortbread, chocolate bourbons and flapjacks all likely to win a favourable reaction.

Whether you favour builder’s tea, Earl Grey or iced tea, which may be the tea of choice this sunny weekend, make time to take your tea break.

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Posted in Corporate culture, Developing yourself, Fun Friday, Homepage

Tips for Taking time off: make the most of the long Easter weekend


Emma MitchellToday’s blogpost is by Leadership and Management Director, Emma Mitchell, a People Development professional with 2 decades plus experience of training and coaching business professionals from many sectors. Her focus is developing people and maximising their potential for leadership through coaching and training facilitation.

This weekend is the longest public holiday we’ll have in the UK until Christmas, over 8 months away, and we think you should make the most of it.

As regular readers will know we’re great believers in the Work Hard, Play Hard ethos and with a full 4 days off on the horizon we thought, this Maundy Thursday, we would give you some handy ideas for optimising those 104 hours of free time.

First, let’s take a quick detour to Japan. Have you heard of the term “karoshi”? It means “death due to overwork” and there’s even an organisation called the National Defense Counsel for Victims of Karoshi.

A 2016 report examining karoshi cases and their cause of death found that more than 20% of people in a survey of 10,000 Japanese workers said they worked at least 80 hours of overtime a month. The organisation estimates that around 10,000 people die from overwork every year in Japan. Even more impetus for taking a day or two off every now and then…

But there’s a problem. Mihaly Csikszentmihalyi, in the book ‘Flow’, says that studies show people to be happier at work – even when they say that they would rather be at home.

We think the solution is to put more thought into spending days off. Work provides a practical and mental structure for a good part of our weeks. Whereas leisure, if it is not planned, can end up as aimless hours watching a mediocre production on Netflix or freeform Googling.

We’ve blogged a lot over the years about working more productively and optimising your skills and probably haven’t posted so much about kicking back. Although we did wax lyrical about the benefits of boredom last week!

If you seriously relax this long weekend we’re convinced you’ll have more creative energy to apply next Tuesday.

Everyone has different activities that help them to relax. You may enjoy reading books or listening to podcasts or audiobooks and spending some solitary time, but you could equally enjoy a loud night out with friends at a pub or restaurant.


Its horses for course, but we think there are some common principles for taking better time off.

Divide your work and leisure time – Draw a line between time for work and time for leisure (admittedly harder if you’re a work-at-home freelancer). If you work on your days off (something a lot of us are guilty of), your body can be lazy during work days to compensate. One way to avoid this is to work at certain times. For example, make a pact with yourself to stop working at 6.30pm and not start before 8.30am.

Plan ahead – Some people work without to-do lists, plans or goals. Others need structure to move forward. You may be completely spontaneous when you take time off or you may have more fun when you plan ahead, which has become much easier in recent years with online booking now the norm unless you’re trying to get a ticket for Glastonbury or equally popular events!

Keep your bookshelf full – If you enjoy reading, a book can be an excellent way to avoid wasting your time off. If you don’t enjoy reading, try an audiobook or start listening to a podcast. You can do something else at the same time and maybe learn something new too.

Keep an events calendar – Whether your preference is art, sports or history there’s often plenty of potential activities you may want to go along to. See if you can book at least an event every month to ensure you’re never out of options for interesting things to do.

Join clubs and classes – And not for a qualification, that could be too stressful. Learn something you’ve always wanted to try out: such as ballroom dancing, martial arts, French cooking, public speaking or playing a musical instrument. Don’t set yourself milestones, learn without pressure to take your mind off results and just focus on the process.

Have a slow day – Just aim to be as slow as possible. Wake up early and have a leisurely cooked breakfast (blueberry pancakes and maple syrup perhaps?), several hours reading and walk or take public transport (off-peak naturally!). It can refresh your mind to aim for the opposite of a typically busy day.

Meditate – And we don’t mean sitting uncomfortably on a bamboo mat for three hours chanting ‘Om’. Just take some extra time with your thoughts. File away those ideas that have been jumping around in your head but you haven’t had the time to sift through.

Look at the big picture – Spend the whole day reviewing your life (not just your work life). What is going well and what isn’t? Plan, set big goals or completely change your approach. This could really help to inject new energy into goals that might dissipate if you don’t put the time in now.

(re) Connect – Go through your e-mail inbox and message several people you haven’t talked to or met up with in a while. Call up old friends (yes you can use that smartphone to talk into too!) and arrange a meetup. Don’t let relationships dissolve because you are too busy.

Work hard, play hard – Make your most intense workday the one before your day off. Then you will have more of an incentive to get more done, knowing you have the entire day (or next 4 days) off to relax.

Try a half-day holiday – At other times of the year sometimes an entire day off is impossible. How about having a half or quarter day off instead? Go and see that exhibition you wanted to catch on a quiet Wednesday afternoon from work or savour a matinee at your favourite cinema.

There’s probably umpteen things you’ve probably been meaning to do. Seize the day and do some of them over the long Easter break or plan a longer term goal over the next 12 months. Whatever you do everyone at 10Eighty hopes you have a great Easter 2018!

Photo by Samantha Gades on Unsplash

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Creativity and boredom

creativity and boredom

Liz Sebag-MontefioreToday’s author is Liz Sebag-Montefiore, 10Eighty’s Founding Director who has provided HR solutions to a wide range of industries since 2005, working with numerous firms to understand their needs and is a great believer in the power and intelligence of networking. 

Do you ever have those ‘glazed over’ moments at work? Almost unconsciously you cease concentrating and your mind wanders, often from a completely anodyne thought such as what you fancy for dinner that evening, roaming to the more fantastical or off-the-wall.

The most common reaction to this daydream experience is guilt, a sense that we have been ‘busy doing nothing’ and didn’t even notice the time passing. Worse still, that we were bored with our work.

It turns out, however, that a certain level of boredom may enhance the creative quality of our work.

creativity and boredom

That’s the implications of two recently published papers that focus on the link between feeling bored and being creative. Research suggests that people who want to come up with creative ideas would do well to let their minds drift.

A 2014 study in the Journal of Experimental Social Psychology found that bored people “are more likely to engage in sensation seeking”, In other words, to seek out activities or sights that engage their minds and stimulate the brain’s reward centres.

This type is more prone to “divergent thinking styles”—the ability to come up with creative new ideas. The study concludes that “Boredom may encourage people to approach rewards and spark associative thought.”

Another 2014 study by the University of Central Lancashire tested the link between boredom and creativity.

They asked 80 participants to perform boring tasks like copying and reading numbers from a phone book and then come up with as many possible uses for plastic cups as they could.

The groups completing the boring phone book tasks beforehand came up with more creative answers than the control group that had not.

“Coming up with a boring task (especially a reading task),” the authors conclude, “might help with coming up with a more creative outcome.”

So boredom felt at work could help us get our work done better…or at least get work that requires creative thinking done better.

It’s possible that boredom can inspire “lateral thinking”—a form of engaging your mind to seek a more creative solution to the problem at hand, because the obvious one is just not very interesting.

So before you sit down to write, paint, brainstorm or examine a problem and produce a concise, effective solution (convergent thinking) you could try spending some time on humdrum activities such as washing the dishes, going through emails or inputting data – the better to set your brain roaming for bright ideas.

You could schedule your creative task after a particularly dull staff meeting (that’s not to say all meetings are boring, but many are unnecessary or loaded with too many people – read our recent pizza blogpost for elucidation.)

So next time you’re feeling bored at work, treat it as an opportunity, not a negative. As author Neil Gaiman says: “Ideas come from daydreaming. They come from drifting.”

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Download our Women’s Careers White Paper: What Helps? What Hinders?

International Women's Day Women's Careers

Originally released in 2016 we’re re-promoting Executive Coach Gill Amos’ White Paper ‘Women’s Careers: What Helps? What Hinders’ for International Women’s Day 2018.

The White Paper, based on Executive Coach Gill Amos’s research into what helps and what hinders women’s careers. reveals two factors:

  • extrinsic factors determine whether you are able to exploit opportunities as they present themselves, these are: you need informal career support, the support of your manager, luck, and you need to have developed your personal brand.
  • intrinsic factors such as drive, resilience, adaptability, confidence and the ability to take career risks are also essential to career success10Eighty Womens Careers White Paper

Interestingly recent legislation gender pay reporting is now attempting to address this issue by requiring employers with 250 people to publish statutory calculations every year that show how large the pay gap is between their male and female employees.

Gill’s research identifies ‘blockers’. Again using the extrinsic and intrinsic factors model: extrinsic factors are children, a poor manager and male behaviour that looks after other men; intrinsic factors such as self-confidence and self-esteem.

Eradicating blockers to equality

More importantly, the research identifies what both individuals and organisations can do to eradicate these blockers. The individual needs to know themselves.

Our career pathing software Fuel50 helps to identify what motivates the individual, what it is that they enjoy doing and are good at. These factors are essential to successful career planning. You need to build a network. We believe that investing in helping people in your network is vital to them helping you. You need drive and resilience. Being prepared to negotiate your career goals is also important.

Organisations can facilitate career development for women by establishing role models, sharing success stories, putting in support networks and the mandating of unconscious bias training of all managers. The provision of career management support tools will significantly help to deliver more role models, share success stories and give women line of sight of opportunities across the organisation.

Michael Moran, CEO of 10Eighty believes “Too many organisations fail to tap into the potential of their people. People development all too often is left to chance. It is okay to say career management is the responsibility of the employee, but you have to put in place the infrastructure in which people can plan their careers. You have got to facilitate and enable employees. Organisations that leave career development to chance will lose their best people, fail to engage their employees and subsequently underachieve as businesses”.

Since we released the White Paper gender pay parity has found real momentum via the Times Up and #MeToo movement, originating in the ubiquity of sexual harassment, it has widened its scope to address the position of women in the workplace and the wider world, encapsulated in the new hashtag #PressForProgress.

International Women's Day Women's Careers

Download Gill’s White Paper

Click here to get your own copy of ‘Women’s Careers: What Helps? What Hinders’.

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Learning to beat stress


Emma MitchellToday’s blogpost is by Leadership and Management Director, Emma Mitchell, a People Development professional with 2 decades plus experience of training and coaching business professionals from many sectors. Her focus is developing people and maximising their potential for leadership through coaching and training facilitation.

Real Bread Week, starts this weekend on 24th February, is the annual celebration of supporting your local independent real bread bakery and baking your own.

At 10Eighty we believe in lifelong learning and the value of learning new skills. Making bread is a great stressbuster too. With nothing more than flour, water, yeast, a little salt and a bit of kneading, anyone can turn out a loaf to be proud of; sourdough is easy but takes a bit longer.

The process of kneading and working the dough is soothing and therapeutic. Frustrated with a project? Mad at your manager? Fed up with a drama-queen co-worker? Take out all your frustrations out on the bread dough and when you are done, you will feel better and you will have hot, fresh bread.


Don’t think baking is the answer? There are plenty of ways to address stress.

Connect and share

At 10Eighty we value networking and collaboration but know that stress can make the friendliest person want to hide under the duvet. Don’t shoulder the burden. Someone to share your problems is a huge help in offloading stress. Talking will help you work through the tension, will distract you from the immediate frustrations and irritations of the situation, and you may well find a resolution by talking through your options. If you feel stressed out, take some time to call a friend or meet up with someone you can talk to. Sometimes if we can just get out and escape the stress for a while, we can establish a better state-of-mind to deal life.

Learning a new skill really is good for you. So if not baking what about tango, or chess, or carpentry? Learning is good for your health – reading reduces stress levels, learning offsets cognitive decline and improves memory function. The habit of learning, of being interested in the world around you, indulging your curiosity and maintaining an open-minded attitude to new ideas and ways of doing things will all enhance your creativity, agility and employability.

You can learn almost anything via YouTube and TEDTalks will inform you about an astonishing range of topics and specialist subjects.

Share and enjoy

An important thing to remember about learning at work is the value of knowledge sharing. Try to encourage others to learn at work as well. You could do a presentation to your peers about what you’ve learnt, or share your own advice on continuous learning. Or you take in some home-made baked goods and boost your popularity with colleagues.

Small creative tasks make people feel better. According to a study published in the Journal of Positive Psychology people who frequently take a turn at small, creative projects report feeling more relaxed and happier in their everyday lives. The researchers followed 658 people for about two weeks and found that doing small, everyday things like cooking and baking made the group feel more enthusiastic about their pursuits the next day.

In addition to feeling happier, people who worked on small creative projects every day also felt they were “flourishing” – a psychological term that describes the feeling of personal growth.

It’s Friday, resolve to spend some time over the weekend making something, doing something different, or learning something new. Give yourself space to flourish!

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Gong hey fat choy

Liz Sebag-MontefioreToday’s author is Liz Sebag-Montefiore, 10Eighty’s Founding Director who has provided HR solutions to a wide range of industries since 2005, working with numerous firms to understand their needs and is a great believer in the power and intelligence of networking. 

This year Chinese New Year falls on Friday, 16th February; also known as “Spring Festival” in modern China, this is the most important traditional festival, celebrated at the turn of the traditional lunisolar Chinese calendar. There is a tradition not to pick up a broom, in case you sweep the good luck for the New Year out of the door!

Apart from providing an opportunity to celebrate with fireworks and a feast of Chinese food, it gives you a second chance at your New Year resolutions! Failed to give up smoking, failed to use your gym membership, give it another try on Saturday.

This year will be the year of the Dog. It is believed that the dog is a symbol of loyalty, bravery and caring for others. The best news is that it is a whole two weeks of celebration.


Resolving to do better

At 10Eighty we believe that setting goals is useful in personal and professional development, so let’s look again at those resolutions you made at end of December. The most common reason we fail to keep New Years’ resolutions is that we set unrealistic goals. Surveys reveal that 32% of respondents say that their resolutions are usually broken by the end of January, while only 10% said they never break one.

It’s smart to be realistic, I particularly like the suggestion by psychologist Oliver Burkeman to choose something to stop doing. Something worthwhile, that you really don’t have time for; we wear ourselves out being hyper-busy, trying to cope with more than is sensible. Stop, think and address the overload. “Quit your book group; stop struggling to make dates with that hard-to-pin-down friend; accept you’ll never be a good cook. Not because those things are bad; because it’s the only way to do other things well”.

Steven Covey in “The Seven Habits of Highly Successful People” studied executives and found that the most successful wrote down their goals and reviewed them periodically.

Tips for setting effective goals

  • Express goals positively, focus on what you want to achieve
  • Be specific in terms of timeline so as to track progress towards your goals
  • Prioritise to decide which of goals to your attention on first
  • Write goals down as a reminder and so they can be reviewed regularly
  • Chunk down goals to small, achievable tasks – this allows frequent opportunities to accomplish a goal
  • Set realistic goals that are achievable and within your own control

Plan for success by applying some focus to the steps you need to take to achieve your goals. Ensure that your goals are aligned with your values and strengths. Commit the plan to paper and keep it somewhere handy so you can refer to it periodically. Setting targets and achieving them builds positive feelings of accomplishment.

A useful trick, that we use a lot at our events, is send yourself a postcard. Write your three key resolutions down and post the card to yourself. Pin it somewhere that will catch the eye, as a reminder of what’s important in 2018.

Gong Hey Fat Choy, buy some Chinese beer, cook a stir fry and share some fortune cookies around, there’s a whole near year ahead.

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Succession planning and leadership development


Michael MoranToday’s blogpost is by 10Eighty CEO and Founder Michael Moran. He has a passion for helping people maximise their potential and believes everyone should have job satisfaction and a successful career. He helps organisations design jobs and career paths that maximise employee engagement. 

An effective succession planning strategy is more than a simple matter of replacing executives as they leave or retire and needs to include a robust leadership development system. A successful integration of leadership development and succession planning systems facilitates a flexible, versatile and agile succession pipeline.

In a competitive environment organisational success relies on good talent management and development planning. Identifying and nurturing a leadership pipeline is fundamental in ensuring that organisational leadership ready for present and future challenges. Focus on identifying potential gaps in key personnel and creating programmes to meet organisational needs and ensure that the system capitalises on the intellectual capital of the organisation to build a talent pool of leadership candidates.

Development opportunities are important to employees at all levels, indeed those seeking new roles frequently cite lack of development as a reason for departure. At 10Eighty we champion career planning, mapping potential career paths and working with employees to align organisational and personal objectives. Employees need to commit to an individual development plan and take ownership of their career capital and stated long-term development objectives.

Career development and succession planning dovetail – an organisation-wide perspective on leadership development facilitates enhanced leadership capacity and talent pool for succession planning. Managing the pipeline for succession provides continuity while building bench strength and optimising the potential of ambitious and committed employees.


There’s no quick fix here as leadership development is an ongoing process. Research shows that executives find learning from work-related experience to be a more powerful force for their development as compared with classroom-based learning, (McCall et al). It’s important to provide the relevant development initiatives that will prepare potential leaders for more responsible assignments. Ultimately investing in staff gives the organisation a competitive edge.

Structuring a succession plan

There are some key questions to answer in order to start planning:

  • What are key or “corporate-critical” roles?
  • What does a high-potential mean in terms of the current team?
  • How does the organisation fill key roles and what percentage of those should be filled from within the organisation?
  • How many of those key roles should have at least one identified successor?
  • How will individual employee career goals and objectives align with the succession management plan?

Succession planning supports the development of strong leadership by building the skills and competencies of staff who can best manage the organisation for the achievement of strategic goals.

Aim to design leadership programmes as developmental systems that build experience to achieve that organisational strategy by ensuring that development programmes are relevant and forward-thinking. It’s crucial to support those on development programmes to put their learning into practice, one of the most common pitfalls in development initiatives is failure to support changes in behaviour and thinking when delegates return to work; a supportive culture is essential.

Structuring leadership development

At 10Eighty we believe that leadership development is most successful when designed with a robust understanding of the specific context where it is to be applied, the personal development needs of each leader, and the expectation that leadership learning will be assimilated into working practice.

Consider some key factors that will allow the design of a suitable initiative:

  • What leadership development opportunities are available to high-potential staff, talented individuals and business-critical employees and what is the take-up?
  • How can the organisation identify and use opportunities to strengthen leadership capacity, particularly around strategic priorities?
  • How clearly does the organisation communicate its commitment to facilitating employee career paths through a range of opportunities?
  • Does the organisation provide clear messages about their commitment to leadership development?
  • Is the organisation confident it has capacity to cope with resignations or the long-term absence of key members of the leadership team?

Leadership development establishes the groundwork for succession management so needs to be designed as an integral part of the organisation’s HR strategy and designed to suit the organisational context. As a starting point, we recommend that the organisation map specific activities and timeframes around employee skills and performance development, with the aim of preparing for future roles. The agreed plan is a collaborative effort and commitment between employee and manager with the objective of building the employee’s target development capabilities.

A practical leadership development programme based on a rigorous analysis of organisational needs and leadership capabilities should focus on learning goals that are aligned with internal systems and processes so it is quickly embedded in the way the organisation operates. Successful delivery of leadership development requires a careful balance between business needs and the personal needs of each leader.

Overall our approach envisages a natural linkage – the provision of structured career management, tailored leadership development and succession planning programmes – that aligns personal, professional and corporate objectives to benefit of all concerned.

A well designed and integrated succession and development programme enhances leadership bench strength and creates a leadership pipeline while giving the organisational a highly developed workforce that is agile and fit to face the challenges and opportunities that are a constant in the modern workplace.


McCall, M. W., Jr., Lombardo, M. M., & Morrison, A. M. (1988). The lessons of experience: How successful executives develop on the job. Lexington, MA: Lexington Books.

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Love your career this Valentine’s Day


Emma MitchellToday’s blogpost is by Leadership and Management Director, Emma Mitchell, a People Development professional with 2 decades plus experience of training and coaching business professionals from many sectors. Her focus is developing people and maximising their potential for leadership through coaching and training facilitation.

You probably don’t need reminding that it’s Valentine’s Day today. The festival of romance and roses that we either embrace in all its commercial tackiness or completely ignore.

But did you know that the tradition of giving flowers, offering confectionery and sending Valentine’s Day cards dates back to 18th Century England?

This quaint/romantic custom has morphed over the last few hundred years into a substantial industry: in the UK 25m V-Day cards are sent every year and £1.3bn is spent on Valentine’s gifts, creating a roaring trade for those in the hospitality. restaurant and flower business.

This is great news for thousands of businesses across the UK. We’re confident that many of business owners love their work all the year round, but especially during this busy mid-February period.

A much-loved 10Eighty quote is Winston Churchill’s “if you find a job you love, you’ll never work again”. We believe everyone should have a job they love so that can pour all their energy and commitment into it.

Often you have to work for the job you love and need to search for and retain the role that has ‘I’m the perfect candidate’ stamped all over it.


Work hard. Do good. Have fun

That’s the 10Eighty maxim. But keep a balance. You can’t afford to sit back and let your career happen to you. Only by taking a proactive, targeted approach can you maximise your potential and find fulfilment. It’s your future – you need to shape it.

Most people don’t put enough effort into career planning. With an effective career strategy, you can be agile, self-reliant, and open to a multitude of possibilities.

Don’t wait for opportunities to appear but seek them out or create them and set up your moves to reach your goal. Technology is making it much easier to do this and can provide ideas for new roles that are aligned with your strengths, skills and values.

Develop your career with a coach or mentor 

Good coaching can make a difference; executives working proactively with a coach or mentor on a careers plan find positive encouragement, not negative criticism, can really make a difference.

Once you get the job, don’t stand still. You may want to seek promotion through good work but finding the right mentor can also help to further career development and build a profile that leads to further opportunities. And you won’t be surprised to learn that technology can also help with this…

Get self-aware, assess your aspirations

Put some time aside to take stock and review your options. Self-awareness of your strengths and weaknesses is essential for exploiting opportunities as is the agility to quickly change direction when required.

When you know your strengths, priorities and commitments you are in a better position to review your career and consider your potential for years ahead. Successful career planning is built on self-awareness, so think about your strengths as part of your personal brand.

Assess your career aspirations; evaluate your current situation and measure yourself against the goals you set yourself (career pathing software can provide a useful structure and context for this potentially tricky task!).

When you set targets and achieve them you’ll feel very positive. In fact, we guarantee you will ‘love it’ – and that’s a great feeling on this day or any time of the year!

Love the one you’re with. Or change it

“Find joy in everything you choose to do. Every job, relationship, home… it’s your responsibility to love it, or change it”, Chuck Palahniuk, novelist (of ‘Fight Club’ amongst many others) and journalist.

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Outplacement for the senior team


Liz Sebag-MontefioreToday’s author is Liz Sebag-Montefiore, 10Eighty’s Founding Director who has provided HR solutions to a wide range of industries since 2005, working with numerous firms to understand their needs and is a great believer in the power and intelligence of networking. 

Against a backdrop of near constant change, outplacement is a valuable part of a business’s people strategy, an ethical business takes care of employees.

Senior and director-level employees need carefully designed career transition programmes. At director level, the job search becomes more complex, and it’s important to have good information about available options with support and guidance to make the right decisions around potential roles.

From the employer perspective, outplacement provision goes beyond doing the right thing for an exiting director. Provision of good support reassures others that the organisation will do what they can to help them should further change be necessary.

Morale and motivation, throughout the team, are likely to be impacted by any redundancies but handled correctly, the effects can be mitigated – maintaining the employer brand. There is a significant value in protecting the company’s image and employer branding, which is crucially important when it comes to rehiring, particularly at senior levels.

The provision of an outplacement service also sends a strong message that the organisation treats former employees with dignity and respect and reassures remaining employees who may have worries about the future of the organisation.


Positive relationships

There is clear value in maintaining a positive relationship with someone you may wish to rehire at a later date. It is worth bearing in mind that that the employee who leaves is a potential future customer, they may become a decision maker for a desirable customer or client company. Alternatively, they are very like to go to a competitor or a supplier and what they say about the organisation that makes them redundant is tempered by the fair and respectful handling of their departure.

Negative comments spread quickly, and seriously affect the employment brand, impacting current staff and future recruitment activity. It is obvious that careful management and provision of good support for departing employees will pay dividends, particularly if outplacement leads to the swift acquisition of new role.

A director may have been in place for a number of years with no recent experience of the jobs market and it is particularly difficult to secure a new role when unemployed, and at senior levels, there are fewer roles available. Executive recruiters tend to assume that someone in a job is more attractive to their clients. Good people have transferable skills and marketable experience but looking for work is hard work so all the support that can be offered to director level leavers will be valuable.

Options and opportunities

Redundancy is not necessarily bad news, of course, it can give an executive time to explore the available options and work on what they really want to achieve, likely to be something they were unable to concentrate on when working full-time.

Outplacement helps the displaced executive approach the jobs market, offering advice on networking and presentation at interview. In addition at senior level, the outplacement package will include negotiating job offers which may well be complex, requiring due diligence in respect of incentives and bonus opportunities.

At 10Eighty we believe a high-touch, customised approach will help the client define, refine and achieve personal and professional objectives. We aim to help clients reflect on their career to date and personal brand with a view to securing a role that is fulfilling, challenging and opportunity-rich. Our programmes emphasise personal networking and direct approaches as these are likely to be more effective than using head-hunters. We believe that the higher you are on the corporate ladder, the more likely you are to secure your next role through a networking connection.

Senior level outplacement should focus on the personal attributes, competencies and qualities required of senior executives that will enable them to compete in a tough economic environment. At 10Eighty we help people think through the impact of change so that they may translate their hopes and dreams into realistic options.

Photo by Nik MacMillan on Unsplash

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Team building with pizza


February 9th is National Pizza Day, something to celebrate. First, here is the educational bit – the term pizza was first recorded in the 10th century, in a Latin manuscript from the Southern Italy town of Gaeta in Lazio, on the border with Campania.

It piqued my interest because it reminded that Amazon’s Jeff Bezos had a rule about planning meetings. He called it the “two pizza rule”: never have a meeting where two pizzas can’t feed the entire group.


In fact, Bezos advises that you only have a meeting when absolutely necessary. Research shows that fewer meetings can boost employee and organisational productivity, and so a method such as that recommended by Bezos is useful in eliminating time-wasting gatherings.

Apparently, a Harvard Business Review study which examined the Outlook calendars of workers at a large company found consecutive weekly meetings can consume as many as 300,000 hours a year of employees’ time. Down with meetings!

HBR suggests that the most important question you should ask is: “What is this meeting intended to achieve?” You can ask it in different ways—“What would be the likely consequences of not holding it?” “When it is over, how shall I judge whether it was a success or a failure?” but unless you have a very clear requirement from the meeting, there is a grave danger that it will be a waste of everyone’s time.

Given the flexible nature of our contracts in the modern working environment, it can actually be pretty difficult to organise a traditional meeting so Skype, online meetings and shared documents come into their own.

10Eighty tips for chairing a meeting

  • Think about each participant and the contribution they are likely to make. Consider assigning roles as timekeeper and note-taker but don’t let the meeting become process-driven or creativity may be stifled. Assigning a topic to participants is a good way to increase involvement and interest, on the agenda note who will lead the discussion or presentation of each item.
  • Be clear about your role as chair and ensure that you get everyone’s contribution.
  • A chair is a facilitator, so remember that you may need to encourage quieter participants by asking direct questions or going round the table to ensure everyone has had the chance to contribute. Don’t allow digressions from the agreed topic, if off-agenda topics arise then put digressions into a ‘parking lot’ by making note of them so that they can be discussed at the appropriate time and place.

Which brings us to the really crucial element in planning a meeting – will there be biscuits? A study by biscuit baker, Thomas J Fudges, of 2,000 British workers, revealed one in four would be more likely to close a deal in a meeting because of the biscuits provided, with shortbread, chocolate bourbons and flapjacks all likely to win a favourable reaction.

Taking the trouble to ensure that meetings are well organised is important because better ways of working are a key driver of productivity, performance and organisational innovation as well as employee satisfaction and wellbeing.

Photo by Carissa Gan on Unsplash

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The business ABC of talent management


That’s ‘Align, Build and Connect’ in case you’re wondering and all is explained fully in our article of the same name, penned by CEO Michael Moran and published in the HR Grapevine’s Guide to Learning, which came out on Tuesday.HR-Grapevine-Talent-Management-2018

As Michael says: “knowing how to get, grow and keep talent in a fast-growing business environment is perhaps the most difficult business challenge to get right.”

The 2-page feature has 3 segments:

Align goals starts from the position that HR leadership is all about empowering the organisation to meet business goals and that the 21st century HR practitioner harnesses technology to improve human performance. Managers using the right technology can get massive insights into the values, strengths and skills of their team which can help to support productivity and overall business performance.

Build understanding looks at unlocking potential and building up a picture of an organisation’s talent needs and desires and creating teams that are committed to the organisation’s aims and values, and in tandem with this draw on individual strengths and skills through a personal development strategy. Combine this with a system that carefully matches an individual with career path opportunities and you’re on the right track.

Make the connection considers how an integrated approach to talent and HR strategy can be achieved by adopting technology that supports this process. 10Eighty’s go-to tech is career pathing software Fuel50 which gives staff and managers the opportunity to have in-depth connected conversations that explore career pathways and help to initiate mentoring schemes.

Leading packaging company DS Smith successfully utilised Fuel 50 and told us: “The insights have real depth. Reports are so valuable for realising people’s potential and having more focused conversations.”

The article concludes extolling the virtues of the employee-centred approach because it creates the environment where “an employment proposal can be uniquely tailored to individual needs.”

Read more

To get your own copy of Michael’s article in full simply download the article here.  And if you would like to discuss any topics covered please get in touch.

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Career management for a changing world


Liz Sebag-MontefioreToday’s author is Liz Sebag-Montefiore, 10Eighty’s Founding Director who has provided HR solutions to a wide range of industries since 2005, working with numerous firms to understand their needs and is a great believer in the power and intelligence of networking. 

If an organisation must make redundancies then instituting an outplacement programme does more than show concern about the proper treatment of those made redundant but goes a long way to reassuring others that the organisation will do what they can to help them should further change be necessary. Treating leavers well reassures the redundancy “survivors”.

Staff left behind must pick up the pieces, often while dealing with an increased workload; they may be worried, angry or demotivated. There is a clear management responsibility to articulate the benefits that will result from the redundancy programme. To protect productivity is important to convey the ongoing business strategy and the part that team members play in rebuilding and securing future prosperity for the whole organisation.

Taking steps to engage the remaining workforce in meaningful career conversations and set in place career management and career development resources will pay dividends long-term. At 10Eighty we firmly believe that it is important to help employees take ownership of career objectives so that they proactively pursue the career path and development opportunities that allow them to meet their professional and personal objectives.


Photo by Monica Melton on Unsplash

Career capital

Effective career management is predicated on a clear understanding of “career capital” – the skills, values, aspirations and potential of the workforce. Career planning can help the leaders to reshape the team, improving effectiveness, employee engagement and productivity. At 10Eighty we use the Fuel50 interactive tool to create a career-engaged workforce and to help managers to conduct career conversations with their staff.

Shaping a career pathway is an ongoing strategy whereby each employee is enabled to articulate their values, strengths and motivations in order to explore career options and build a realistic career plan. Career management encourages employees to seek learning and development opportunities that facilitate the implementation of career planning to optimise aspirations and ambition.

At 10Eighty we see career management as part of overall HR strategy and see a number of benefits in helping staff to explore career pathways:

  • Enable staff and their managers to address and resolve career-related issues
  • Coach and develop talent to anticipate and meet organisational needs
  • Enable positive routes for those whose future lies outside the organisation, for whatever reason, and encourage all staff to plan for the future
  • Improve engagement, motivation and retention through career development strategies
  • Build a collaborative culture and organisational ecosystem to enable and empower a future-facing workforce

There is a clear return on investment experienced as a result of a 10Eighty career management programme. Evidence shows that engaged employees are more productive and more loyal, take less time off work, generate high levels of customer satisfaction and enhanced shareholder value.

Mapping career pathways

We use a suite of career management tools to help people understand their drivers, skills and career direction. Our Fuel50 interactive career management tool helps users achieve career clarity and engagement at work. It is designed to create a career-engaged workforce, through a better understanding of career capital engagement, which helps managers and staff to conduct great career conversations with a horizon-scanning focus and real impetus.

We believe that genuine employee engagement usually requires a shift in workplace culture and solutions such as Fuel50 make a huge contribution to supporting this process and, ultimately, have a big impact on the bottom line. Manager and employee work together on a development plan to eradicate competency gaps and to facilitate mentoring or coaching aimed at navigating a career path for a rewarding future.

In a dynamic and challenging workplace, each of us needs to build skills, keep pace with changing technology, nurture social networks, and proactively manage employment options. A corporate investment in career planning enables a collaborative process that will enhance and realise the potential for sustainable professional, personal and organisational development.

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Appreciation, Gratitude and Fun on Friday


I learned from Wikipedia that January 26 is the 26th day of the year in the Gregorian calendar. There are 339 days remaining until the end of the year (340 in leap years). This date is slightly more likely to fall on a Tuesday, Thursday or Saturday (58 in 400 years each) than on Sunday or Monday (57), and slightly less likely to occur on a Wednesday or Friday.

On this date in 1926, John Logie Baird gave the first public demonstration of television in his laboratory in London.

26th January is also Australia Day, a national holiday in Australia, celebrating national pride and culture, and an opportunity to recognise and enjoy accomplishments, to explore and learn more about Australian national identity and culture.

So lots to celebrate in January and we have Valentines Day, Shrove Tuesday and Chinese New Year to look forward to. At 10Eighty we love a celebration, in particular, we think it’s important to recognise and celebrate success, achievements, progress and accomplishments. We will pass over the concept of Dry January, it’s too cold and damp to consider.

Celebrating success at work is important because feedback is essential for driving high performance at work. In a dynamic, connected work environment, employees need fair and accurate feedback on their performance, so managers should give feedback that reflects contribution rather than output.



Positive reinforcement

It’s also about engagement and leaders who practice value-centred leadership know that gratitude is a good starting point. In the workplace, gratitude can positively impact such factors as job satisfaction, loyalty, and team cohesion while reducing staff turnover and increasing organisational profitability and productivity.

At 10Eighty we’re sure that positive reinforcement in the form of gratitude means that you are communicating with staff about what you want to see more of from them at work. Nothing is more effective than expressing real gratitude.

Don’t underestimate the simple, informal and invaluable feedback of telling people “good job, thanks!” everyone will appreciate it and it can make a world of difference to some of your staff. High-performance teams celebrate success. Take time to acknowledge and praise people for their good work and focus on achievements and progress.

So, don’t just say “our employees are our greatest asset,” but show that you really do actually believe this to be true. Yes, staff are paid to turn up and work and are expected to do it well and conscientiously. Want them to go the extra mile? To care about your organisation, your product and your customers? Then show them you care.

Why bother?

Watson Wyatt studies show that an organisation with highly engaged employees typically achieves a financial performance four times greater than a company with poor employee attitudes.

A 2013 survey of 2000 workers in Australia found that not only did most people feel better when someone thanked them, but also reported improved mood when they thanked another worker. In other words, expressing appreciation is a mood booster just as surely as receiving praise.

Make a point of saying thank-you today, it could mean much more than you know. Creating a culture of gratitude and appreciation can transform the workplace, building connections and trust.

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Outplacement and managing the employer brand


We work in an environment of near-constant change where the attraction, retention and ongoing engagement of experienced talent is critical to organisational success.

At 10Eighty we expect that many organisations will need to make hard decisions with regards to manpower planning in the year ahead. Many will need to restructure and make changes to top management teams as part of their people strategy. Outplacement carries a strong message that the intention is to treat former employees with respect.

Outplacement does more than showing that the organisation is concerned about the proper treatment of those they make redundant. It also goes a long way to reassuring others that the organisation will do what they can to help them should further change be necessary, and reassures those left. Morale and motivation are sure to be affected by redundancies but, handled well, the effects can be mitigated and that protects your employer brand intact.


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Protect your image

Protecting the organisational image and employer brand are crucial when HR need to start hiring, particularly when it is for senior level roles. It’s all too easy for disaffected staff to do harm to your employer brand online. People who air their grievances about the organisation or ex-colleagues may seriously affect your employer reputation, impacting both current staff and future recruitment activity.

It is also important to maintain positive relationships with talented people whom you may want to rehire at some point. And face it, your top talent will be talking to headhunters, competitors, clients and suppliers and it is better for you if the portray the organisation favourably. It is more than likely that some may be a potential future customer. The executive you let go today may be tomorrow’s decision maker in a customer or client organisation.

Employer brand really matters so it pays to give serious thought to the support provided to departing employees. If your employment brand is damaged it could give rise to serious repercussions when you seek new staff. Candidates care about your reputation in the employment marketplace, they will do their research and will discount the organisation if they don’t like what they find.

Why employer brand matters

  • Talent acquisition – organisations with a robust employer brand are 250% more likely to rate their overall talent acquisition efforts as highly effective, according to
  • LinkedIn research shows that 83% agree an employer brand has a significant impact on the ability to hire talent, reduce staff turnover by up to 28% and is twice as likely to drive job consideration as the company brand.
  • Candidate quality – in 2014 CEB found that employers who invested in employer branding reported a 54% increase in high-quality candidates.
  • Employee engagement – the investment leads to a 130% increase in employee engagement, according to a Gallup survey.
  • According to Harvard Business Review, a minimum 10 percent pay increase is necessary to convince a candidate to take on a job at a company with a poor employer brand.

It is plain that outplacement is more than an ethical responsibility, it is an important factor in protecting the organisational brand, performance and profitability.

The future-proof career

At 10Eighty we advocate an employee-centred approach to managing employee career pathways. Using meaningful career conversations to facilitate career management has the added value that when it comes to restructuring the organisation is better placed to transition employees to new roles and negate the loss of productivity, engagement, and loyalty that may affect the remaining workforce.

Structured career planning and feedback puts a focus on understanding the aspirations and values of employees and that means management can position the individual, with tangible, practical support and advice, for a career move if redundancy becomes an issue.

With a clear understanding of the employee, the organisation may, in fact, save some redundancy and outplacement expenditure. 10Eighty maintain that aligning employee motivation and aspiration with organisational needs affords improved workforce agility and adaptability in response to a complex and evolving marketplace.

Career management is about accruing experience so that the employee is encouraged to appreciate as an asset. Reid Hoffman of LinkedIn points out that prospective new hires are asked “What are you going to do when you leave LinkedIn?” because they are committed to the idea that as an employer they are going to be transformative in the prospective employee’s career. When managers and team members spend time talking and thinking creatively about career pathways and networking effectively within and beyond the organisation then staff are enabled to shape a future career in a competitive and dynamic environment.

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Tough questions for bright sparks


Here’s a light-hearted ‘Fun Friday’ blogpost to end the week with. Glassdoor looked at interview questions, these were shared by UK job candidates in the past year, how would you reply? Answers on postcards, please.


  1. “What on your CV is the closest thing to a lie?” – Marketing and Communications role
  2. “What am I thinking right now?” – Regional Director role
  3. “How would your enemy describe you?” – advertising sales graduate scheme interview
  4. “If you had a friend who was great for a job and an identical person who was just as good, but your friend earned £2,000 less, who would you give the job to?” – Associate Recruitment Consultant
  5. “What’s the most selfish thing you’ve ever done?” – Graduate Consultant
  6. “You are stranded on the moon with a group of other astronauts and you need to travel 200 miles back to base, here is a list of 15 items salvaged from the wreckage of the spacecraft you were travelling in. List them in order of importance.” – Sales employee
  7. “If your best friend was here what advice would he give you?”
  8. “Describe your biggest weakness. Then describe another.” – software engineer
  9. “How do you cope with repetition?” – Product Specialist
  10. “How would you describe cloud computing to a 7-year-old?” – graduate scheme interview
  11. “There are three people, each with different salaries, and they want to find out their average salary without telling any of the other two their salary. How do they do it?” – Technical Delivery Graduate
  12. “Who is your hero, and why?” Product Quality Employee
  13. “What’s your the biggest regret managing people so far?” – Area Director
  14. “What would you ask the CEO if you met him one day?” – Performance Analyst
  15. “You have 50 red and 50 blue objects. Split these however you like between two containers to give the minimum/maximum probability of drawing one of the colours.” – Operations Analyst role
  16. “What does social justice mean to you?” – Content Marketing Manager
  17. “What is your coping mechanism when you have a bad day?” – Consultant
  18. “Are you a nice guy?” – Product Manager role
  19. “Provide an estimate for the number of goals in the premier league.” – Management Accountant
  20. “Tell me about your childhood.” – Learning and Development Employee

It turns out that there is a statistical link between a tough interview process and greater employee satisfaction. According to recent Glassdoor Economic Research across six countries, more challenging interviews upfront are associated with higher employee satisfaction later on.

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Michael Moran – CEO 10Eighty

A blog about career and talent management, things that might help you with your career and in your job.