On Wednesday we hosted an event to explore ways of increasing employee engagement in healthcare through career conversations and a belief that high levels of patient care and productivity can only be delivered with an engaged workforce.
At 10Eighty we feel that career management sits at the heart of employee engagement. We know that employees want managers that care, develop and stretch us as employees and we believe that this is best achieved through career conversations.
Michael Moran our CEO said: “We need to put employee’s top of the agenda”. That’s because employee engagement comes from understanding what is important, what motivates and what it is employees like doing and are good at. There is a strong correlation between employee engagement and patient satisfaction and patient care.
Michael was joined on the platform by David Astley OBE a former NHS Trust CEO who has recently spent time overseas running public hospitals in Qatar. David’s key message was “happy staff make for happy patients”. Everyone knows these are not easy times in the NHS but more than ever it is important to align our values, ensure staff are motivated to deliver, recognising considerable successes and that we should be rightly proud of our NHS.
Michael added that by taking the time to ensure all staff have career conversations, and by giving the staff the tools to plan their careers, this will increase engagement and in turn increase patient care.