How did MBNA increase employee engagement by 36%?

In the 2016 edition of HR Grapevine‘s Guide to Learning & Technology we explain in a 2-page article exactly how MBNA enhanced employee engagement across their organisation, and our contribution to this impressive statistic.

The article kicks off with a ‘best strengths-based leadership initiative’ award for Paul Corke, the Leadership Development Manager at MBNA (a Bank of America company) who 10Eighty had been working with through some difficult times and some much better times too – a bit like that famous novel, and nearly as dramatic as times!

MBNA-Employee-Engagement-HR-Grapevine-2016

At the beginning of the project people were leaving the business and uncertainty hung in the air as to how many other members of staff would lose their job. MBNA wanted a positive outcome whatever happened so their focus was to build a positive and engaged workforce.

10Eighty developed a leadership development programme using our collaborative learning software, the Leadership Cloud. This helped to open up multiple channels of communication across MBNA enabling collaborative discussions and surveys to reveal the needs of staff.

What happened next?

If you’d like to read the full story and find out how we helped to boost employee engagement by 36% in a relatively short space of time please complete the short form below and we’ll send you a pdf copy of the article ‘How MBNA increased employee engagement’.

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Michael is Chief Executive of 10Eighty. 10Eighty is a career and talent management consultancy that helps organizations maximize the contribution of their employees by ensuring satisfying jobs and careers for their employees. Michael is a Human Resources professional, having worked in the National Health Service, Insurance, Commodities and Derivatives industries. He has worked within the career coaching business for fifteen years, both managing a £7 million business and delivering bespoke, one to one career coaching. In the last 15 years Michael has run businesses that have helped 75,000 people make successful career transitions. He is a frequent commentator in the press/media, which includes a range of topics on “successfully managing your career” and talent management. Most recent media mentions have included BBC South, CNBC, Radio4, Financial Times, City AM, Financial News, Evening Standard, The Sunday Times, The Grapevine and HR Magazine, to name but a few. He writes a careers column for People Management, a blog for the Human Resources Magazine and is a regular contributor to The Thompson Reuters HR Portal. Michael is known as a thought provoking speaker in the HR industry. In the last 18 months, Michael spoke at the Careers Partner International Conference, NHS breakthrough conference, NHS North West Leadership Academy, London School of Economics, University of Westminster’s Talent Management Conference, ICAEW Finance Directors Conference, CIPD learning and development conference and CIPD branch seminars. He is also Chair of the CIPD’s Central London Branch. Additionally is a non executive director of Marshall ACM, an e-learning company and the Total Reward Group, a compensation and benefits consultancy. Michael plans to publish his book “The guide to everlasting employability” in the Autumn 2012. He has just launched an iphone app “careers snakes and ladders” and an online interactive version of the book in collaboration with Marshall ACM to coincide the launch of his new business 10Eighty. Michael has a degree in Economics, a MBA from Warwick Business School and is a Fellow of the Chartered Institute of Personnel and Development. He holds an accreditation from the British Psychological Society for the use of psychometrics. Michael has completed the Fairplace Internal Accreditation Programme, the training element of which is externally recognised by the Association for Coaching. Michael Moran was until January 2012 Chief Executive of Fairplace and a main board director of Savile plc, the career and talent management consultancy. Fairplace is part of the Savile Group, an AIM listed plc. The Savile Group was placed 16th in the Sunday Times top 100 small companies in 2010.

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Michael Moran – CEO 10Eighty

A blog about career and talent management, things that might help you with your career and in your job.

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